FAQs

How do I reset my gateway password?

We can reset it for you!

The best way to reset your Gateway password is to have us send you a password reset email. 

This ensures that the account remains secure!

Reach out to your dedicated Merchant Success Executive, and they will quickly reset your password for you.

You can call, text, or email them.

Alternatively, you can send an email to merchantsuccess@easypaydirect.com

Or give us a direct call at 1-800-805-4949